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Privacy Policy

Last Updated: December 2024 — How Tiger Exchange collects, uses, and protects your information

1. Introduction

Tiger Exchange ("we," "our," or "us") is committed to protecting the privacy of all users who access our platform. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data. By using Tiger Exchange, you agree to the terms described in this policy.

2. Information We Collect

When you create a Tiger Exchange ID or use our platform, we may collect the following types of information:

  • Personal Identification Information: Your name, phone number, and contact details provided when creating your account or contacting customer care.
  • Device & Usage Data: Information about the device you use to access Tiger Exchange, including IP address, browser type, and general location data.
  • Transaction Information: Records of deposits, withdrawals, and betting activity on your Tiger Exchange account.
  • Communication Data: Any messages or queries sent to Tiger Exchange customer care via WhatsApp, phone, or email.

3. How We Use Your Information

Tiger Exchange uses the information we collect for the following purposes:

  • To create and manage your Tiger Exchange ID and account
  • To process deposits, withdrawals, and betting transactions
  • To provide 24/7 customer support and respond to your queries
  • To send important account notifications and platform updates
  • To improve our platform, services, and user experience
  • To prevent fraud, protect security, and comply with applicable laws

4. Data Security

Tiger Exchange employs industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our platform. We maintain strict internal data access controls and do not store sensitive payment information such as bank account numbers beyond what is required for transaction processing. Tiger Exchange has maintained a zero data breach record since its inception.

5. Third-Party Sharing

Tiger Exchange does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share information only when required to process transactions (e.g., with payment processors), when legally mandated by applicable authorities, or when explicitly authorized by you. All third-party service providers used by Tiger Exchange are contractually bound to maintain data confidentiality.

6. Cookies

Tiger Exchange uses cookies to enhance your browsing experience, remember your preferences, and gather anonymized analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the Tiger Exchange platform but will not prevent you from accessing your account.

7. Your Rights

As a Tiger Exchange user, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

To exercise any of these rights, please contact Tiger Exchange customer care via WhatsApp or email.

8. Changes to This Policy

Tiger Exchange reserves the right to update this Privacy Policy at any time. Any material changes will be communicated to users via the platform or registered contact details. Continued use of Tiger Exchange following such notification constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how Tiger Exchange handles your data, please contact our team via WhatsApp or through the Contact page.